Jay Canham

Hands-on product design leader

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I help business leaders & complex product owners navigate uncertainty through a blend of design thinking & lean startup. I'm driven by customer need & focussed on commercial outcomes – my approach is insight 1st and experimentation led.

Experience

IG Group
Product Design Manager | Europe → Team Lead | Global → Lead Product Designer | Global

Global retail trading & investing platform. Led product design across web and mobile, building and managing a team of up to 9 designers. Drove significant commercial outcomes through customer-centred design, including a 25% increase in trading conversion and a 19.5% increase in trade volume for active users of the Explore feature.

McLaren Applied
Product Design Manager → Senior Product Designer → Product Designer

Engineering technology business and product innovation partner. Led product design teams developing complex B2B and B2C digital products across motorsport, automotive, and healthcare verticals. Progressed from individual contributor to design manager over 7+ years.

Samsung (European Innovation Hub)
Industrial Product Designer

European product innovation hub for Samsung. Conceptual and production-ready industrial design across consumer electronics product ranges.

Industrial design roles × 3
Industrial Product Designer

Design consultancy & in-house product development at start-up and studio environments. Foundation in physical product design and manufacturing processes.

Core capabilities

Design leadership
Team building & management, stakeholder management, design strategy, roadmap definition
Human-centred design
Discovery, user research, insight synthesis, concept design, usability testing
Product design
End-to-end product definition, interaction design, visual design, design systems
Innovation & strategy
Product proposition design, lean startup, MVP mindset, commercial value of design

Education

BA Industrial Design
Roots in physical product design — form, function, manufacturing, and human factors